Contact

A real person reads every message. Here's the fastest way to reach us for each kind of question.

Support and general questions

Email support@gamuki.com for help with your account, a plan or billing, a game that isn't building or playing the way it should, feedback, or anything else. If you're signed in, you can also open a ticket from Help; tickets keep the whole conversation in one place.

To help us answer faster, include:

• the email address on your Gamuki account;
• the link to the game or project the question is about;
• what you expected to happen, what happened instead, and your browser and device.

Privacy requests

To get a copy of your data, correct it, or delete your account and games, email privacy@gamuki.com from the address on your account. The privacy policy explains what we collect and why.

Copyright

If a game on Gamuki uses your work without permission, use the copyright notice form. It asks for everything a valid notice needs, so we can act quickly. The copyright policy explains how notices and counter-notices are handled.

When to expect a reply

We usually reply within one to two business days (US time), and often sooner. Copyright notices and anything about payments or a locked account are handled first. If you haven't heard back in three business days, reply to your original email so it comes back to the top of the queue.

Before you write

About Gamuki explains how the studio works, the FAQ on the home page covers plans and credits, and the terms cover selling games and payouts.